Family Disputes Resolution Mediation Service Having Positive Results

By PSS | Posted: Saturday August 6, 2016

More than 60 referrals have been received for the Family Dispute Resolution Mediation Service since its introduction to Southland last year, and Family Works say there is room to support many more people through the initiative.

If you have, or know separated parents that have, issues around the care of children or young people, Family Works can help.

The Family Dispute Resolution (FDR) Mediation Service was launched in Southland last year and is designed to prevent custody and care issues from going to Family Court.

Specifically trained Family Works staff work with parents or guardians, with the ultimate aim for all parties to agree on a plan that is in the best interests of their children and/or young people.

Family Works Manager Irene Te Koeti said, a year on, the service was having pleasing results for those who had gone through the mediation.

“When parents work together to find a result, often it can have better and longer-term outcomes for their children than court-enforced orders, and that is the strength of FDR mediation,” she said.

“Our staff are trained to work with parents to find solutions that work for all parties and, while the children are not involved in the mediation process, they are at the heart of it – the main aim is to find a result that will be best for them.”

What Clients Like About FDR Mediation

“Clear expectations and non-judgemental.”

“Coming to an agreement and learning how to use it.”

“Getting me to cool my heels before putting a wall up.”

Find Out More

To access FDR mediation, or find out more, all it takes is a simple call to 0800 2 AGREE.