COVID-19

We have been monitoring the situation closely and reviewing our service provision for our Enliven services each day to ensure we are doing everything we can at all of our care homes, villages, community homes and administration buildings to protect our residents, clients, volunteers and staff and their families.

We have always had strong cleaning, hygiene and infection controls in place for the health and wellbeing of our staff, residents and clients but we are reminding staff and visitors to be extra vigilant with hand washing and hand hygiene practices. We have reviewed and updated our cleaning and sanitizing plan for our sites to ensure they are cleaned more frequently and with extra care, especially on high contact surfaces such as door handles and handrails. We are following the Ministry of Health guidelines to ensure we all help keep everyone safe. We are also implementing additional cleaning practices for staff visiting in the community.


Enliven care homes

Alert Level 1 is still about managing risk. The disease is contained in New Zealand but there is still a risk of further infection of COVID-19. We are very pleased to let you know that we have removed our care home visiting restrictions from midnight 21/9/20, however there are still entry processes in place for visiting our care homes as we still need to continue with our infection prevention measures to minimise the risk of infection for our vulnerable care home residents.


What does this mean for visitors?

We would like to thank you for the support and understanding shown as we have sought to keep everyone safe during COVID-19. We recognise that these have been difficult and challenging times for us all and we would like to thank everyone for their kind messages of support for our staff.

 

  • Visitors must:

    - Fill out the visitor register for contact tracing needs regardless of whether you use the COVID tracking app.

    - Sanitise hands upon entry to the care home.

    - Wear masks while visiting - this is mandatory.

    - Only visit residents in their rooms. Please do not visit your loved one in a communal area

 

What does this mean for current Residents?


Residents may also leave the care home for an outing and are encouraged to wear a mask when going into public places and especially the hospital. It is still important, at this time, to observe social distancing in public places to keep everyone safe and for our residents to keep track of where they have been going, for contact tracing purposes.

What does this mean for Staff?

  • Continue to be vigilant and keep up hygiene practises.

 

What does this mean for the Retirement Villages?


Peacehaven Village Residents


  • We can now come and go freely
  • We are pleased to be reconnected to the care home
  • At Peacehaven the Main building has reopened and you can visit friends and relatives, please sanitise your hands and complete the register upon entry.
  • You can now visit the library, Elms Café, the Chapel, and the bowling table.
  • If you are a Volunteer please talk to your coordinator about when you can resume your role.
  • Out in the community please keep up your hand hygiene up wherever you visit and keep a diary of where you have been.
  • At home please note any non-regular visitors, so no need to record caregivers and regular friends and family.
  • There is no distancing rule now though some of you may prefer to keep a distance apart.
  • You are still able to have lunch delivered to you at home however a delivery charge now applies.
  • Anyone who would like to order a meal for home delivery can do so with Diane or Karen by 11am on the day.
  • The Shopping Van and the Exercise Group will resume next week and keep and eye on the Newsletter for other upcoming events.

For any other queries about this information please contact Karen or Donagh in the office 216 9099 ext 159.

 

Resthaven Village Residents

  • Out in the community please keep up your hand hygiene up wherever you visit and keep a diary of where you have been.
  • At home please note any non-regular visitors, so no need to record caregivers and regular friends and family.
  • There is no distancing rule now though some of you may prefer to keep a distance apart.
  • We are pleased to be reconnected to the care home

For any other queries about this information please contact Jan at reception or Karl on 0275947220

  

Frankton Court Residents

  • Out in the community please keep up your hand hygiene up wherever you visit and keep a diary of where you have been.
  • At home please note any non-regular visitors, so no need to record caregivers and regular friends and family
  • There is no distancing rule now though some of you may prefer to keep a distance apart.

For any other queries about this information please contact Cherie or Karl on 0275947220

 

SupportLink

Community Volunteers 

Volunteers can continue their visits to clients but are to ensure they;

  • Keep social distancing. 
  • Record where you have been through tracer app or diary.
  • Keep up with hygiene and hand sanitizing practices.

Community Clients

The volunteer is to make contact with the client prior to the visit and check if they want to be visited during this level. If they would like to be visited the volunteer will need to check the client doesn’t have any of the symptoms listed above. If the client has any symptoms, they should only continue contact via phone. If asymptomatic, the visits can continue ensuring that social distancing and good hygiene practices are complied with. Clients should continue to get there shopping delivered where possible. Volunteers are to discuss individual situations with their SupportLink Coordinator if a need to go shopping is identified. The SupportLink Coordinator will consider underlying medical conditions and what additional precautions when leaving home may be required.

Coffee clubs will resume.

As always we encourage you all to take care of yourselves and your family during this time.

Please do not visit any of our sites if you are sick, contact the manager or reception if you wish to make alternative plans.