We have been monitoring the situation closely and reviewing our service provision for our Enliven services each day to ensure we are doing everything we can at all of our care homes, villages, community homes and administration buildings to protect our residents, clients, volunteers and staff and their families.
We have always had strong cleaning, hygiene and infection controls in place for the health and wellbeing of our staff, residents and clients but we are reminding staff and visitors to be extra vigilant with hand washing and hand hygiene practices. We have reviewed and updated our cleaning and sanitizing plan for our sites to ensure they are cleaned more frequently and with extra care, especially on high contact surfaces such as door handles and handrails. We are following the Ministry of Health guidelines to ensure we all help keep everyone safe. We are also implementing additional cleaning practices for staff visiting in the community.
Enliven care homes
Alert Level 1 is still about managing risk. The disease is contained in New Zealand but there is still a risk of further infection of COVID-19. We are very pleased to let you know that we have removed our care home visiting restrictions from midnight 21/9/20, however there are still entry processes in place for visiting our care homes as we still need to continue with our infection prevention measures to minimise the risk of infection for our vulnerable care home residents.
What does this mean for visitors?
We would like to thank you for the support and understanding shown as we have sought to keep everyone safe during COVID-19. We recognise that these have been difficult and challenging times for us all and we would like to thank everyone for their kind messages of support for our staff.
What does this mean for current Residents?
Residents may also leave the care home for an outing and are encouraged to wear a mask when going into public places and especially the hospital. It is still important, at this time, to observe social distancing in public places to keep everyone safe and for our residents to keep track of where they have been going, for contact tracing purposes.
What does this mean for Staff?
What does this mean for the Retirement Villages?
Peacehaven Village Residents
For any other queries about this information please contact Karen or Donagh in the office 216 9099 ext 159.
Resthaven Village Residents
For any other queries about this information please contact Jan at reception or Karl on 0275947220
Frankton Court Residents
For any other queries about this information please contact Cherie or Karl on 0275947220
Volunteers can continue their visits to clients but are to ensure they;
The volunteer is to make contact with the client prior to the visit and check if they want to be visited during this level. If they would like to be visited the volunteer will need to check the client doesn’t have any of the symptoms listed above. If the client has any symptoms, they should only continue contact via phone. If asymptomatic, the visits can continue ensuring that social distancing and good hygiene practices are complied with. Clients should continue to get there shopping delivered where possible. Volunteers are to discuss individual situations with their SupportLink Coordinator if a need to go shopping is identified. The SupportLink Coordinator will consider underlying medical conditions and what additional precautions when leaving home may be required.
Coffee clubs will resume.
As always we encourage you all to take care of yourselves and your family during this time.
Please do not visit any of our sites if you are sick, contact the manager or reception if you wish to make alternative plans.