PSS COVID-19 Response

From 11.59pm on Wednesday 25 March 2020 New Zealand will be into COVID-19 response Level 4. PSS' Family Works and Enliven services are classified as essential services and will remain operational.

For specific Family Works information please refer to https://pss.org.nz/family-works/about/covid-19-response/

For specific Enliven rest home, village and community information please refer to https://pss.org.nz/enliven/about/covid-19/


At PSS we are committed to supporting the health, safety and wellbeing of all of our clients, residents, staff and their families, foster families, volunteers, and others we work with in the community by limiting the exposure to Coronavirus. Therefore we would like to let you know about the actions we’re taking to keep both you and our staff safe and well during New Zealand’s response to COVID-19.

We have always had strong cleaning, hygiene and infection controls in place for the health and wellbeing of our staff, residents and clients but we are reminding staff and visitors to be extra vigilant with hand washing and hand hygiene practices. We have reviewed and updated our cleaning and sanitizing plan for our sites to ensure they are cleaned more frequently and with extra care, especially on high contact surfaces such as door handles and handrails. We are following the Ministry of Health guidelines to ensure we all help keep everyone safe.  We are also implementing additional cleaning practices for staff visiting in the community.

What is COVID-19?

COVID-19 is a new pandemic illness that can affect your lungs and airways. It’s caused by a type of coronavirus. There are simple steps you can take to protect you and your family and our clients and residents now. Ministry of Health reports suggest that older people, particularly our residents with pre-existing health problems are more likely to develop life-threating symptoms of the illness and are therefore are more susceptible to COVID-19.

How is it spread?

  • COVID-19, like the flu, can be spread from person to person.
  • When a person who has COVID-19 coughs, sneezes or talks, they may spread droplets containing the virus over a short distance, which quickly settle on surrounding surfaces.
  • You may get infected by the virus if you touch surfaces or objects that are contaminated by the virus and then touch your mouth, nose or eyes.

The current situation

Our stance

Presbyterian Support Southland is committed to keeping staff and their families, foster families, volunteers, clients, residents, and people in our care safe. We are taking measures to limit the spread of COVID-19 and protect everybody in our care at all workplaces. We need to act like we have this virus already.

We enourage you to take care of yourselves and your family during this time.

Please do not visit any of our care homes if you are sick, contact the manager or reception if you wish to make alternative plans. 

Are your head office staff working?

Our Central Office site is closed and staff will also be working from home.